Privacy Policy for Novstory

Effective Date: May 5, 2026

At Novstory, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, novstory.com. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment-related details (processed securely by third-party providers).
  • Non-Personal Information: IP address, browser type, device information, pages visited, and usage data.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate order updates and customer support
  • To improve our website and services
  • To send promotional emails (you can unsubscribe anytime)
  • To prevent fraud and ensure website security

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, track your cart, and analyze site performance.

You can disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Email marketing services
  • Analytics providers

These partners are required to protect your information and only use it for the services they provide to us.

5. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal data. While we take all reasonable steps to secure your information, no online transmission is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of incorrect information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise your rights, please contact us using the information below.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

Phone: +1 (212) 555-8472
Address: 240 West 40th Street, New York, United States
Email: info@novstory.com
Website: novstory.com